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Group Event Evaluation
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Group Event Evaluation
Group Info
Name of Group
Home Phone:
Address 1:
ZIP:
Date of Event
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September 2010
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40
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Attendance
Catering Department
5= Excellent 4= Very Good 3= Good 2= Below Average 1= Poor
Reservation Handling
1
2
3
4
5
Pre Function Planning
1
2
3
4
5
Room Set-up Coordination
1
2
3
4
5
Follow Through
1
2
3
4
5
Function Space
General Appearance
1
2
3
4
5
AV Equipment
1
2
3
4
5
Lighting & Systems
1
2
3
4
5
Air and Heat Temperature
1
2
3
4
5
Cleanliness
1
2
3
4
5
Banquet Functions
Table and Room Setup
1
2
3
4
5
Quality of Food
1
2
3
4
5
Quality of Presentation
1
2
3
4
5
Temperature of Food
1
2
3
4
5
Service
Quality of Service
1
2
3
4
5
Professionalism of Service Staff
1
2
3
4
5
Appearance of Service Staff
1
2
3
4
5
Event Supervision
Did the Operations Supervisor introduce themselves upon your arrival?
Yes
No
Was the Operations Supervisor readily available to you throughout your event?
Yes
No
Was your invoice presented for signature & payment in a timely manner?
Yes
No
If you were the Club Manager, what changes would you make to meet the needs of your members and guests?
Questions/Comments:
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